Help & Customer Support

Get help and answers to your questions quickly.

How to get a copy of your prescription?

When you've had your eyes examined by your optician you will be issued with a copy of your prescription, if you do not receive this you should request a copy.

If you have lost your prescription your optician can provide you with a copy upon request providing it is not over 2 years old or 1 year if you are over 70 year of age.



Shop In Store
37 Station Road
Westgate on Sea

Store Opening Hours
Monday to Saturday: 9am - 5pm
Sunday: Closed

Fax: +44 1843 833247

Call Centre

Mon. to Fri. 9.00am - 5.30pm GMT
Saturday: Closed
Sunday: Closed

(Email support Mon. to Fri. only)

Local and national calls charged at 5ppm. Charges may vary for mobile calls. Call centre and store closed during UK public holidays.
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