Help & Customer Support

Get help and answers to your questions quickly.

Pupillary Distance (PD) Video

Your pupillary distance (PD) is the distance between your pupils, it ensures the correct centration of your Prescription lenses in front of your eyes. On average the PD in an adult is usually between 60 and 66 millimetres however it is advised to get this from your optician or from previous spectacles.

Alternatively you can measure your pupillary distance (PD) yourself, kindly watch the video using the link below for instructions:




We sell a PD/Pupillary Distance ruler here if you wish to try measuring your own PD/Pupillary Distance: Buy a PD Rule


UK Support: 03303 801 190

US Support: (646) 878-6195

German Support: 03222 1095478

Mon. to Fri. 9am - 5pm GMT
Saturday: Closed
Sunday: Closed

(Email support Mon. to Fri. only)

Local and national calls charged at 5ppm. Charges may vary for mobile and overseas calls. Call centre and store closed during UK public holidays.

Shop In Store
37 Station Road
Westgate on Sea

Store Opening Hours
Monday to Saturday: 9am - 5pm
Sunday: Closed

Fax: +44 1843 446006
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
a minute ago
Invalid characters found