Help & Customer Support

Get help and answers to your questions quickly.

Try before you buy

At this time we do not offer a 'Try before you buy' service.

If you're unsure of buying glasses online for the first time, we highly recommend trying a pair from our cheap glasses collection.

If you purchase a frame without prescription lenses, these can be returned for a refund if they are not suitable, alternatively, if you like the frames just contact us to arrange to have prescription lenses fitted. 


UK Support: 03303 801 190

US Support: (646) 878-6195

German Support: 03222 1095478

Mon. to Fri. 9am - 5pm GMT
Saturday: Closed
Sunday: Closed

(Email support Mon. to Fri. only)

Local and national calls charged at 5ppm. Charges may vary for mobile and overseas calls. Call centre and store closed during UK public holidays.

Shop In Store
37 Station Road
Westgate on Sea

Store Opening Hours
Monday to Saturday: 9am - 5pm
Sunday: Closed

Fax: +44 1843 446006
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