Help & Customer Support

Get help and answers to your questions quickly.

Do you Price Match

We do not price match, instead we pride ourselves quality and choice.


One thing to look for when ordering your glasses from another supplier is how much extra they will charge for your lenses and lens coatings.


We offer single vision lenses FREE of charge, complete with FREE Scratch Resistance, FREE UV protection and FREE anti-reflection treatment, most other websites will charge you extra for these coatings.


Many other suppliers will charge you upwards of £50 for lenses and coatings on top of the cost of your frame!


We offer full online tracking of your order with My Orders so you can keep track of your order at every stage of its process as well as FREE delivery when you spend more than £75.00.


UK Support: 03303 801 190

US Support: (646) 878-6195

German Support: 03222 1095478

Mon. to Fri. 9am - 5pm GMT
Saturday: Closed
Sunday: Closed

(Email support Mon. to Fri. only)

Local and national calls charged at 5ppm. Charges may vary for mobile and overseas calls. Call centre and store closed during UK public holidays.

Shop In Store
37 Station Road
Westgate on Sea

Store Opening Hours
Monday to Saturday: 9am - 5pm
Sunday: Closed

Fax: +44 1843 446006
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