Help & Customer Support

Get help and answers to your questions quickly.

Buying a Frame Only

All prescription frames can be ordered without prescription lenses, these can be ordered simply as a Frame Only which will come with the manufactures demo lenses fitted, alternatively these can be ordered these with plain non-prescription (Plano) lenses. In either case the cost will be as displayed as we offer single vision prescription lenses free of charge.

Frame Only

Frame Only will be supplied with the original manufactures demo lenses installed which can be easily removed by the optician to have new lenses installed if you wish to have these glazed to your prescription locally. To order a Frame only simply select this option when you reach the order details page.

Frames with Plano lenses

Frames supplied with Plano lenses are non-prescription lenses which can be used for fashion purposes, these can be chosen with clear lenses complete with all our free lens coatings or these can have tinted lenses installed to use as Sunglasses. To order Frames with Plano lenses simply select the Plano lens option when you reach the order details page.

UK Support: 03303 801 190

US Support: (646) 878-6195

German Support: 03222 1095478

Mon. to Fri. 9am - 5pm GMT
Saturday: Closed
Sunday: Closed

(Email support Mon. to Fri. only)

Local and national calls charged at 5ppm. Charges may vary for mobile and overseas calls. Call centre and store closed during UK public holidays.

Shop In Store
37 Station Road
Westgate on Sea

Store Opening Hours
Monday to Saturday: 9am - 5pm
Sunday: Closed

Fax: +44 1843 446006
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