Help & Customer Support

Get help and answers to your questions quickly.


  • View Order Status

    Since most items are made to order we like to keep you updated with any changes. You can view the current status of your order any time you wish. We will also inform you about any information we require or if w...

  • Change my Order

    If you have just placed your order within the past hour but have noticed an error please advise us immediately using our contact us form. Please Note: We process orders very quickly, these are submitted to our...

  • My order is on hold?

    If you see a message on your order that requires action on your part or you think the message displayed is incorrect please contact us by using the contact form provided. Orders may be placed on hold for the f...


UK Support: 03303 801 190

US Support: (646) 878-6195

German Support: 03222 1095478

Mon. to Fri. 9am - 5pm GMT
Saturday: Closed
Sunday: Closed

(Email support Mon. to Fri. only)

Local and national calls charged at 5ppm. Charges may vary for mobile and overseas calls. Call centre and store closed during UK public holidays.

Shop In Store
37 Station Road
Westgate on Sea

Store Opening Hours
Monday to Saturday: 9am - 5pm
Sunday: Closed

Fax: +44 1843 446006
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
a minute ago
Invalid characters found