Help & Customer Support

Get help and answers to your questions quickly.


  • Payment Options

    We accept the following payment options: All major credit cards Debit cards PayPal UK Cheques in GBP Edenred Eyecare vouchers (Accor) ​ NHS Vouchers​ NHS vouchers are not an avai...

  • Edenred Eyecare vouchers (Accor)

    The Edenred Voucher can be used against the full cost of a pair of spectacles or multiple pairs, you may wish to purchase an item beyond the value of your voucher, which you can then contribute the remaining ba...

  • Make an additional Payment

    If your order has been amended and subsequently additional payment required, please contact us, we will email a direct link to make an extra payment online.


UK Support: 03303 801 190

US Support: (646) 878-6195

German Support: 03222 1095478

Mon. to Fri. 9am - 5pm GMT
Saturday: Closed
Sunday: Closed

(Email support Mon. to Fri. only)

Local and national calls charged at 5ppm. Charges may vary for mobile and overseas calls. Call centre and store closed during UK public holidays.

Shop In Store
37 Station Road
Westgate on Sea

Store Opening Hours
Monday to Saturday: 9am - 5pm
Sunday: Closed

Fax: +44 1843 446006
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