Help & Customer Support

Get help and answers to your questions quickly.


  • Payment Options

    We accept the following payment options: All major credit cards Debit cards PayPal UK Cheques in GBP Edenred Eyecare vouchers (Accor) ​ NHS Vouchers​ NHS vouchers are not an avai...

  • Edenred Eyecare vouchers (Accor)

    The Edenred Voucher can be used against the full cost of a pair of spectacles or multiple pairs, you may wish to purchase an item beyond the value of your voucher, which you can then contribute the remaining ba...

  • Make an additional Payment

    If your order has been amended and subsequently additional payment required, please contact us, we will email a direct link to make an extra payment online.


Shop In Store
37 Station Road
Westgate on Sea

Store Opening Hours
Monday to Saturday: 9am - 5pm
Sunday: Closed

Fax: +44 1843 833247

Call Centre

Mon. to Fri. 9.00am - 5.30pm GMT
Saturday: Closed
Sunday: Closed

(Email support Mon. to Fri. only)

Local and national calls charged at 5ppm. Charges may vary for mobile calls. Call centre and store closed during UK public holidays.
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