Help & Customer Support

Get help and answers to your questions quickly.

Lens Options

  • Photochromic Lenses

    Photochromic lenses are almost as clear as standard plastic when deactivated (approximately 15% absorption), they filter out 100% of UVA and UVB, radiation, whether activated or not. Recent surveys have shown ...

  • Polarised Lenses

    Ordinary tinted lenses soften sunlight but Polarised lenses protect from harsh reflected light, known as glare. As well as eliminating 99.9% of glare, polarised lenses enhance colour perception, improve contras...

  • Thickness of Lenses

    When selecting your new frame it is important to consider how thick your lenses will be in the finished product. There are 4 main factors which contribute to the thickness of prescription lenses: The s...

  • Intermediate & Reading glasses

    Intermediate Glasses Glasses required specifically for intermediate or computer use will usually include an intermediate addition (Inter add) value, which generally allows a clear focus at around 60 cm, th...

  • Progressive Lenses

    We offer two types of progressive lens (Varifocals) Standard Basic Progressive Freeform Elite Progressive Standard Basic Progressive This lens is ideal for first time progressive lens wearers,...

  • Polycarbonate Lenses

    The composition of polycarbonate lenses tends to be very sporadic which gives this lens it's high impact qualities, compared with other lens types, where the composite structure is very uniform. As a result of...

  • Lens Coatings

    Scratch Resistant Coating Unfortunately no lens material will be scratch proof... they would have to be made of solid diamonds to be scratch proof, nevertheless adding a Scratch-Resistant coating will exte...

  • Single Vision Lenses

    Single Vision Distance Dist, or DV is an abbreviation for distance vision. This specifies the part of the prescription designed primarily to improve far vision. In a bifocal lens, this generally indicates wh...

  • Bifocal Lenses

    We offer various bifocals however the specific shape and size is best determined the following: Your Prescription Your Occupation Your Hobbies Previous Bifocals worn Your prescription Straight...

  • Plano - No Prescription Lenses

    Plano lenses are zero powered lenses which can be ordered for various reasons such as: Plano tinted, polarised or transition lenses for use as sunglasses Plano clear lenses with anti-reflection treatment ...


UK Support: 03303 801 190

US Support: (646) 878-6195

German Support: 03222 1095478

Mon. to Fri. 9am - 5pm GMT
Saturday: Closed
Sunday: Closed

(Email support Mon. to Fri. only)

Local and national calls charged at 5ppm. Charges may vary for mobile and overseas calls. Call centre and store closed during UK public holidays.

Shop In Store
37 Station Road
Westgate on Sea

Store Opening Hours
Monday to Saturday: 9am - 5pm
Sunday: Closed

Fax: +44 1843 446006
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