Help & Customer Support

Get help and answers to your questions quickly.

Contact Lenses

  • Buying Contact Lenses Online

    When you purchase contact lenses, it's a requirement for UK based suppliers to request a valid contact lens prescription. Upon completion of your order we will request this from you in order to validate your or...

  • Getting a Copy of my Contact Lens Specification

    A contact lens specification is unique, this is altogether different to a prescription for glasses. Following a contact lens consultation or aftercare appointment with your optician a specification will be is...

  • What Does a Contact Lens Specification Include

    The shape of your cornea is unique, as a result there are a number of factors that will influence the type of contact lenses that will be specific to you. Usually there are between 3-7 elements which make up a ...

  • When Should I Have a Contact Lens Check Up

    It is usually recommended to have a contact lens check up every 12 months, however your contact lens optician may require this to be sooner in some cases. The recall period on your prescription will determine ...

  • What Does Toric or Astigmatism Mean

    The front surface of the eye or cornea as it is known is usually relatively spherical, similar to a football, however in some cases the cornea can have an irregular shape which causes blur as the image is not f...

  • What Contact Lenses Can I Order

    Following an eye examination, if you wish to wear contact lenses you will be required to see a contact lens practitioner so that they can check the health of your eyes in addition to recommending the most suita...


UK Support: 03303 801 190

US Support: (646) 878-6195

German Support: 03222 1095478

Mon. to Fri. 9am - 5pm GMT
Saturday: Closed
Sunday: Closed

(Email support Mon. to Fri. only)

Local and national calls charged at 5ppm. Charges may vary for mobile and overseas calls. Call centre and store closed during UK public holidays.

Shop In Store
37 Station Road
Westgate on Sea

Store Opening Hours
Monday to Saturday: 9am - 5pm
Sunday: Closed

Fax: +44 1843 446006
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